Terms and Conditions


The Terms of Use of the Health Information Australia (HIA) website are these Terms and Conditions to be read in conjunction with the Privacy Policy as published on our website.

You should review these Terms and Conditions when using the HIA website and immediately leave the website if you do not agree to these terms and conditions of use.

Website content and access

HIA does not warrant the accuracy, reliability, adequacy or completeness of any of the website content. However, you have rights under the Australian Consumer Law to a replacement or refund of a product ordered if it does not match the description given on our web site or online shopping cart.

You acknowledge and accept that the website content may include technical inaccuracies and typographical errors. The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.

It is your responsibility to enquire with us directly to ensure the accuracy and currency of the material or information you seek to rely upon. To the extent permitted by law, HIA disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and the website content.

HIA does not guarantee that access to the HIA website will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the HIA website or any data on such a computer.

Secure Cardholder Account Data

Payments made by Credit Card on our web site are submitted directly to our merchant services provider to process your transaction. No credit card details are received, stored or retained on our web site server when processing your payment.

Limitation of liability

To the maximum extent permitted by law, HIA excludes completely all liability whatsoever for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) however caused (including negligence) arising out of or in connection with the website content and the use or performance of the HIA website.

Intellectual property

The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks, are the property of HIA and are protected by copyright, trade mark and other intellectual property laws.

Any such content may be displayed and printed solely for your personal, non-commercial use provided that any copyright notice is not removed. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of HIA.

HIA does not implicitly grant any licence or right to use its intellectual property by publishing that intellectual property on the HIA website in the public domain.


Any material you send to us on or via the HIA website will be deemed to be non-confidential and non-proprietary. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use such material for any purpose without compensation to you, with the exception of personal information protected by the Australian Privacy Principles and as detailed in our Privacy Policy.

Third party websites

The HIA website may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, HIA does not control, endorse, sponsor or approve any such third-party websites or their content nor does HIA provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.

Links to website

You may link to HIA website from any other web site, print information or media without prior authorisation, providing that the nature and context of the link is consistent with the purpose of our website and the subject matter and context is relevant and suitable to our intended web site audience. Material and/or products that are accessible by subscription only are not included in HIA’s authorisation unless the user is a paid-up subscriber.

HIA does not guarantee that the uniform resource locator (URL) or address of the website or of any page on the website will remain indefinitely. By linking to our website, you indemnify HIA against any claim for damages arising from our actions to remove or change an address of any resource.

Access to website

You must not use or access this website if the act of accessing this website or the material it contains is not permitted by law from within the country in which you are accessing the web site, or via proxy systems located in countries where access is not permitted by law in that country.

Access charges

Access to materials published publicly on this web site is free of charge, however you are responsible for payment of charges associated with your internet service provider to access this website and for any fees charged to you by your internet service provider to download materials from this web site.

Access to subscriber-only materials will incur charges.

Interference with website

You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on the HIA website.


If any part of these Terms and Conditions is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.


This agreement shall be governed by and interpreted in accordance with the laws of the Australian Capital Territory, Australia. If a dispute arises from these website Terms and Conditions, you agree to submit exclusively to the courts of the Australian Capital Territory, Australia.