Health Information Australia

Health Information Australia understands the link between health literacy and health outcomes. The higher the health literacy level, the better the health outcome for individuals and the community.

“Our aim is to improve the health literacy of Australian’s. In doing so, we aim to improve Australia’s health outcomes.” Simon Carroll – Director Health Information Australia

Health Information Australia aims to achieve this through two innovative pathways:

First, direct consumer access to health information that is easy to read, evidence based, current and reliable.
In today’s technology driven world, we are over loaded with content in a variety of formats, from multiple channels. Information is available everywhere.
Health Information Australia’s website for consumers is designed to draw together in one place reliable, credible information from well known, reputable Australian health information and health support organisations.

Second, Health Information Australia’s minor ailment advice is available in pharmacies as brochures, QR shelf tickets and on pharmacies’ websites. Connecting health consumers with the right information, at the right time, is critical to improving health outcomes. Reliable content which can be trusted, accessible at the point of counseling or consultation, provides them with the resources to be informed, build their health knowledge and most importantly be an empowered health advocate for themselves.

Health Information Australia is an independent provider of premium health related content to pharmacies and other health practices. As a service provider to health care businesses, our aim is to inform, educate and empower people to lead healthier lives and live well.

“Our second aim is to improve systems and processes in pharmacy so that pharmacists can spend more time caring for Australians and improving the health of our nation” Simon Carroll – Director Health Information Australia.

We do this by providing QCPP and a business management platform through Pharmacy Hive .
Creating efficiency, time saving, clarity, consolidation and empowerment and bringing the business system known as QCPP to life!

We are a socially responsible enterprise. We pride ourselves on operating our business based on five key principles:

  • Ethical practice
  • Consumer centered
  • Socially responsible
  • Innovative design and delivery
  • Environmentally aware

Health Information Australia operates as a social enterprise supporting the education and health of children in developing countries.

Governance structure

Health Information Australia has an independent Advisory Board to guide decisions and provide advice. See Our team below.

Our management team

Simon Carroll
B.Pharm, MMkting

Simon Carroll

Simon’s passion is to help others to thrive and live healthier lives.
He has over 33 years’ experience as a pharmacist and since 2010 has worked as a consultant in the industry. His client list includes the Capital Chemist Group, Australian Pharmacy Council, The Guild, PSA and a number of independent community pharmacies. LinkedIn profile

He holds voluntary positions on the QCPP Working Group and QCPP Partiality Committee. He is also the CEO of the charity he and Jann founded in 2010 to support schools and children in Africa – Global School Partners.

Dr Jann Carroll
B.SSc, B.Ed, MEd, PhD

Jann Carroll

Jann’s passion is to educate people so that they can determine their own path in life.
Jann is a senior lecturer in education at a leading Australian University. She has worked in management for major companies such as ANZ Bank Esanda Finance and Woolworths (South Africa) as well as extensively in pharmacy with the Guild in QCPP and training for community pharmacy teams.

John Carroll
B.Comm (First Class HONS), Grad of AICD, Fellow of Governance Institute of Australia,
Grad of Professional Speakers Association of Australia

John Carroll

John’s passion is helping people and organisations develop and thrive.
John is a former CEO and Managing Director with a background in brand marketing, advertising, people development and general management.

He has founded and run his own successful businesses for over twenty years. He has worked on three continents with businesses large and small, including some of the world’s leading names, such as ANZ Bank, Caterpillar, Harvey World Travel, John Deere, Johnson & Johnson, P&O, Reckitt Benckiser, Unilever and Young & Rubicam.

John is a qualified workshop facilitator and trainer and an experienced business consultant and coach across numerous industries, including pharmacy and optometry. John’s website and LinkedIn profile

Our authors and reviewers

We have an amazing team of people who write and review our Health Information content. They write and review professionally and have over 50 years experience in health at a variety of levels.

Our Advisory Board

The Advisory Board are independent of Health Information Australia the company and guide and advise on direction and strategy.
The Board consists of:

  • Health journalist
  • Health practitioner
  • Representative of health organisation
  • Consumer representative


Health Information Australia is committed to protecting the privacy of subscribers and consumers and ensuring that personal and sensitive information collected by Health Information Australia remains secure and is only used in an authorised manner. Privacy Policy

Our Profit-is-for-Purpose

Health Information Australia is a profit-for-purpose company and profits are distributed to Australian charities.