Health Information Australia

Health Information Australia understands the link between health literacy and health outcomes, with the higher the health literacy level, the better the health outcomes for an individual and a community.

“Our aim is to improve Australian’s health literacy and in doing so improve Australia’s health outcomes.” Simon Carroll – Director Health Information Australia

Health Information Australia aims to achieve this through two innovative pathways:

The first is direct consumer access to health information that is easy to read, evidence based, current and reliable.
In today’s technology driven world, consumers are over loaded with content in a variety of formats, from multiple channels. Information is available everywhere.
Health Information Australia’s website for consumers is designed to draw together in one place reliable, credible information from well known, reputable Australian health information and health support organisations.

The second is Health Information brochures available in pharmacies and other health care providers. Connecting health consumers with the right information, at the right time, is critical to improving health outcomes. Reliable content which can be trusted, accessible at the point of counseling or consultation, provides them with the resources to be informed, build their health knowledge and most importantly be an empowered health advocate for themselves.

Health Information Australia is an independent provider of premium health related content to pharmacies and other health practices. As a service provider to health care businesses, our aim is to inform, educate and empower people to lead healthier lives and live well.

As a socially responsible enterprise, we pride ourselves on operating our business based on five key principles:

  • Ethical practice
  • Consumer centered
  • Socially responsible
  • Innovative design and delivery
  • Environmentally aware

Health Information Australia operates as a social enterprise supporting the education and health of children in developing countries.

Governance structure

Health Information Australia has an independent Advisory Board to guide decisions and provide advice. See Our team below.

Our team

Simon Carroll
HIA Director

Simon Carroll – Director

Simon’s passion is to help others to thrive and live healthier lives.
He has over 33 years’ experience as a pharmacist and now works as a consultant. He has a B. Pharmacy, Master of Marketing, Grad Cert Marketing and Communications and a Certificate IV in Training and Assessment.

He holds voluntary positions on the QCPP’s Partiality Committee and Glaucoma Australia’s Pharmacy Committee and is CEO of the charity he and Jann founded in 2010 to support schools and children in Africa – Global School Partners.

Jann Carroll
HIA Director

Jann Carroll – Director

Jann’s passion is to educate people so that they can determine their own path in life.
Jann is a senior lecturer in education and has her PhD, Master of Education, B. Education and B. Social Science.

Our Authors and reviewers

The amazing people who write and review Health Information content are health professionals who write and review professionally. They have over 50 years experience in health at a variety of levels.

Advisory Board

The Advisory Board are independent of Health Information Australia the company and guide and advise on direction and strategy.
The Board consists of:

  • Health journalist
  • Health practitioner
  • Representative of health organisation
  • Consumer representative

Advisory Board Terms of Reference


Health Information Australia is committed to protecting the privacy of subscribers and consumers and ensuring that personal and sensitive information collected by Health Information Australia remains secure and is only used in an authorised manner. Privacy Policy

Our Profit-is-for-Purpose

Health Information Australia is a profit-for-purpose company and profits are distributed to Australian charities.